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Quality & Safety

safety you can trust

Our products touch the most intimate parts of your life. Every material, every weld, every silicone surface is chosen, tested, and built with that responsibility in mind.

Our Promise

designed for your body, made to last

SEXWHEL is built on a simple commitment: anything that comes into contact with your skin should be safe, body-friendly, and made from materials we'd be comfortable using ourselves. We take international safety standards as our reference, source FDA-grade silicone for body-contact components, and partner only with manufacturers who can document the materials they use.

Material Guarantees

Every body-contact surface on a SEXWHEL product is held to these four standards.

FDA-Grade Silicone
Body-contact surfaces use medical-grade silicone that meets U.S. FDA standards for skin contact.
Phthalate-Free
No phthalates — the plasticizing chemicals long associated with health concerns in soft plastics.
Latex-Free
Safe for those with latex sensitivities or allergies. No natural rubber latex in any body-contact part.
BPA-Free
Plastic components are sourced BPA-free, in line with current best practices for materials in close skin contact.

the standards we work toward

ISO 3533 — Sex Toys: Safety Requirements

In 2021, the International Organization for Standardization published ISO 3533, the first internationally recognized standard for the safety of sex toys. It addresses mechanical safety, electrical safety, hygiene, and biocompatibility for products in intimate contact with the body. We treat this standard as our design and quality reference: it informs how we evaluate body-contact materials, how we design rounded edges, how we specify charging components, and how we instruct our manufacturers on hygiene-friendly construction.

FDA Material Compliance

The silicone we specify for body-contact surfaces meets the U.S. Food and Drug Administration's standards for skin-contact materials. FDA's relevant guidance for silicone elastomers can be reviewed at 21 CFR 177.2600. We require material certification documents from our silicone suppliers and retain them on file.

RoHS & CE for Electronics

Products with electronic components (vibrators, app-connected devices, charging accessories) are designed with reference to RoHS (Restriction of Hazardous Substances) and CE marking requirements where applicable, helping ensure electronic safety and limited use of hazardous substances.

How We Work

01
Material Sourcing
We require Material Safety Data Sheets (MSDS) and FDA-grade certification from our silicone suppliers. Materials without verifiable documentation don't make it into our products.
02
Manufacturing Oversight
We work with manufacturing partners that can document their quality processes, including injection molding tolerances, surface finish, and hygiene controls during assembly.
03
Batch-Level Quality Checks
Every production batch is inspected for visual defects, surface integrity, and functional reliability before being approved for fulfillment.
04
Post-Sale Accountability
If anything ever feels off about a product you receive — smell, finish, function — we want to know. Our 30-day return policy gives you time to evaluate without pressure.

have a question about a specific product?

If you'd like to know more about the materials, certifications, or testing for a specific item before purchasing, our customer team is happy to help. We can share what we have on file, including supplier documentation where available, and answer any questions about hygiene or care.

We believe transparency is part of trust — and trust is the only foundation a product like this can be built on.

Contact Our Team

pleasure that's made to be safe

Every SEXWHEL product is built with the same standards we'd want for ourselves. Browse our collection and feel the difference.