30-day hassle-free returns on unused items in original packaging. No questions asked.
Eligibility
- Unused, in original packaging, within 30 days of delivery.
- Gift cards, opened lubricants, and cleaning sprays are non-returnable.
How to Return
- Email hello@sexwhel.com with your order number.
- We send a prepaid return label within 1 business day.
- Drop off at any FedEx location.
- Refund processed within 3–5 business days of receipt.
Damaged Items
Contact us within 7 days of delivery and we will send a replacement at no charge — no return required.